Frequently Asked Questions
When will my order ship?
We handcraft every item with care, so orders ship within 5 days. Right now, we only ship within the U.S.
What if I’m not happy with my order?
We stand by our work—100% satisfaction guaranteed.
Can I request a custom order?
Have something special in mind? Send us a message, and we’ll see if we can make it happen.
Do you offer wholesale or bulk orders?
If you’re a local shop looking to carry our products, reach out!
Can I send a gift?
Absolutely! We can include a personalized message—just leave a note at checkout. We don’t offer gift wrapping at this time.
What materials do you use?
We use a mix of sustainably sourced lumber and try to incorporate reclaimed or overstock wood whenever possible.
Do you have a physical store?
No storefront yet—just our online shop!
How can I contact you?
Use the chat on our website, or send us an email through our Contact Page. We’ll respond as soon as possible!
How do I take care of my wooden decor?
Dust with a soft, dry cloth, clean with a slightly damp cloth when needed, and keep away from excess moisture, direct sunlight, and extreme temperatures to prevent warping or damage.
Do you offer sales or discounts?
Yes! Sign up for our email list to be the first to hear about sales, promotions, and new products.
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